Watch the Opening Video! (secret theme included)

Check out the video that kicked-off the weekend…and revealed the top-secret theme!  Jams were asked not to share the theme online until after all timezones had caught up.  Keep an eye out for appearances from a couple Service Design Celebs!

Register today to join us all weekend: March 11-13, 2011.

Adam Lawrence, Co-founder of Global Service Jam, Nuremberg, Germany says “People interested in service and customer experience will meet at locations all over the globe. They will be designers, students, academics, business people, and customers. In a spirit of experimentation, innovation, co-operation and friendly competition, teams will have less than 48 hours to develop and … Continue reading

RentAThing: “Reputation as currency”

From “Reputation as currency”  via Service Design Tools. RentAThing is a tool for negotiation that provides additional information about the reputation of the parties involved and enables smoother transactions. Instead of silos of reputation, with various services, companies, and individuals developing isolated reputations,RentAThing provides a centralized means of managing and developing a single reputation: yourreputation. As you go through … Continue reading

What is the Global Service Jam?

FORTY-EIGHT HOURS: An interdisciplinary experiment in rapid service design. Clear your calendar Friday night 6pm-9pm, and 10am to 4pm Saturday and Sunday! In a spirit of experimentation, innovation, cooperation and friendly competition, teams worldwide will have less than 48 hours to simultaneously develop and prototype completely new services inspired by a shared theme.  At the … Continue reading

Global Service Jam 2011 – Promotional Video

On 11 March, 2011, people interested in service and customer experience will meet all over the globe. In a spirit of experimentation, co-operation and friendly competition, teams will have 48 hours to develop brand new services inspired by a shared theme // more info on globalservicejam.org // video by gsjantwerp.be // music by markus

Global Sustainability JAM Lawrence

Speak is proud to be hosting the first ever Global Sustainability Jam in Lawrence, Kansas. Mark your calendars for October 28-30th! See more details here.

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