What is the Global Service Jam?

FORTY-EIGHT HOURS: An interdisciplinary experiment in rapid service design.

Clear your calendar Friday night 6pm-9pm, and 10am to 4pm Saturday and Sunday!

In a spirit of experimentation, innovation, cooperation and friendly competition, teams worldwide will have less than 48 hours to simultaneously develop and prototype completely new services inspired by a shared theme.  At the end of the weekend, their collection of brand new services will be published to the world.

JOIN US for Global Service Jam 2011 in Lawrence, Kansas on the University of Kansas campus.  The jam is a lab for design experimentation and an opportunity to network with professionals, students, academics; potential employees, business partners, and clients; and generally radical people interested in service design.  It’s a chance for global recognition.  And perhaps most importantly, it’s a weekend of food, drinks, and FUN.  (Happy hours are most certainly on the agenda.)

Be a part of something bigger, something GLOBAL. Compete with teams in more than 65 cities around the world.  Anyone interested in service design is welcome.  (Hey, we aren’t picky.)  In fact, we’ll even set you up with some recommended resources to get you up to speed in the world of service design.  And we’re working on securing industry experts to act as mentors to guide teams during the competition.

The party starts at 6pm Friday evening, March 11th when the theme will be revealed, and it wraps up at 4pm on Sunday, March 13th.  (Build some extra time into your schedule if you’re down for a final happy hour Sunday night!)


The jam is a not-for-profit event organized by an international network of service design aficionados that all share a common passion for growing the field of service design and customer experience.  Headquarters are in Nuremberg, Germany with co-initiators Adam Lawrence and Markus Hormess of Work.Play.Experience.


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    Because we would love to hear from you! speakcollaborative@gmail.com
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